Partners

Warranty

What's covered for the devices and products installed in your rooms, and how replacements work.

Coverage

Details of covered devices, coverage period and exclusions will appear here.

Replacements

Damaged, faulty, or missing devices are requested directly through the Sonno Client Portal — no forms, no chasing a supplier.

Support

Questions about a claim can be sent to hello@houseofsonno.com.

Request the full document

The complete, signed version is shared with every partner during onboarding and is always available in the Client Portal. For a copy in the meantime, email hello@houseofsonno.com.